Chatib Help Center

The questions that land in our inbox most often, answered in plain language. If yours is not here, [email protected] is one email away.

Last updated: August 28, 2026

  1. 1Do I need an account to use Chatib?
  2. 2Is Chatib free?
  3. 3How does matching work?
  4. 4Why will my camera or microphone not start?
  5. 5How do coins work?
  6. 6How do I report or block someone?
  7. 7Can people record my video chat?
  8. 8How do I delete my data?

1Do I need an account to use Chatib?

No. Chatib works the moment the page loads — no email, no password, no profile setup. You appear to other users as a guest, and you can keep it that way permanently. The Chatib login page explains how guest access works and what, if anything, you miss without an account.

2Is Chatib free?

Free to start, yes. Your first matches and a stretch of call time cost nothing, and browsing who is online is free too. Longer private sessions run on coins, which you buy in one-time packs — there is no subscription and nothing renews by itself. The Chatib free page draws the exact line between free and paid.

3How does matching work?

Tap start and the queue pairs you with someone online at that moment — on Chatib that means a girl who is live on camera. Nobody sees your queue position and there is nothing to swipe through. If the match is not your thing, tap next and a new person appears, usually within seconds. The full loop is described in how Chatib works.

4Why will my camera or microphone not start?

Almost always it is the browser, not Chatib. Check that the browser tab has camera and mic permission (look for the icon in the address bar), that no other app is holding the camera, and that you are on a reasonably fresh version of Chrome, Safari, Edge or Firefox. The Chatib not working page walks through each fix with pictures of where the settings live.

5How do coins work?

Coins are Chatib's in-site currency for extended private time. You buy a pack once, the balance sits in your session, and a session only spends coins while it is actually running — the rate is shown before anything is deducted. Packs never expire mid-conversation and never auto-renew. If a purchase goes wrong, email [email protected] with the time and pack size.

6How do I report or block someone?

Every conversation carries report and block controls. Blocking ends the current match and keeps that person out of your queue. Reporting flags the session for a human moderator, who can warn, suspend or permanently remove the other user. What counts as a violation is written down in the community guidelines.

7Can people record my video chat?

Chatib itself does not record calls — video runs peer to peer and we keep no copy. But no site can stop the person on the other side from pointing a second phone at their screen, so treat every stranger conversation as potentially public and skip anything you would not want saved. The is Chatib safe page has the full checklist we recommend.

8How do I delete my data?

Guests leave almost no footprint: no account means no profile, no stored contacts and no chat history on our side. To clear what little remains — cookies, analytics identifiers — email [email protected] with the subject "Privacy request" and we confirm deletion, as described in the privacy policy.

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